RBC Gateway: OK


Technology Support: Navigational or system access questions: (833) 820-3276

Upcoming RBC Systems Availability

Click here to view the scheduled system maintenance calendar.

Sign-In Help

Okta is a two-factor authentication service that allows you to easily sign-in to all the RBC applications your organization uses through a single login.

Once you sign in, your RBC Gateway home page displays all your applications in one location. Simply, click the application's corresponding link and each application opens in a new tab and you are automatically logged-in.

Table of Contents

Frequently Asked Questions

How Tos

Frequently Asked Questions

Q: What should I do if I forget my username or password?

A: If you forget your password, click Forgot Password on the Okta Need Help Signing In to update your RBC password. enter your user id and captcha. A pin code will be sent to your email address on file. Look in your inbox for the system generated email and enter the pin provided to reset your password. If you forget your user id, contact your firm’s technical support for assistance.

Q: Why cannot I access any of the applications in RBC?

A: Please check that your pop-up and redirect blocker in your browser settings is not preventing the application to open. Consider adding the application url as an Allowed site for pop-up and redirects.

How Tos

Sign-in to your Organization

  1. Open your browser and enter the RBC Gateway url: (e.g. https://infoworks.rbc.com or https://advisorworks.rbc.com).
  2. In the Sign In dialog box that opens, enter your user name into the Username field. Select the Remember me check box, then click Next.
  3. In the refreshed dialog box, enter your password into the Password field, then click Sign In.
  4. Your last used factor will display (Okta Verify, Google Authenticator, or SMS), click Send Code.
  5. Retrieve the code from your mobile device, then enter it and click Verify.
  6. You are logged in to RBC Gateway.

Need further help

  • Contact the RBC Technical Services (833) 820-3276, Mon to Fri 8am ET – 7pm ET.